About the Practice About the Practice

WELL CARE

The practice follows the well-child visit guidelines promoted by the American Academy of Pediatrics. We recommend frequent check-ups during infancy and yearly beginning at two years of age. These visits are important to assess growth and development, as well as to offer advice regarding safety and emotional issues that are an integral part of a healthy childhood. We see patients from birth through college entrance.

SICK CARE

The practice has set aside time each morning and afternoon for sick visits, as well as Saturday mornings. Office hours are Monday 8:30am to 7:00 pm; Tuesday-Friday 8:30am -6:00pm; and Saturday 8:00am-1:00pm.

To schedule a sick visit, please call our office at (732) 264-6070. If we do not answer, the call goes to voicemail, where you can leave your name and reason for calling. The office staff routinely check voicemail and return calls during office hours. If you are calling after hours to schedule a sick visit, an office member will arrive at the office before 8:30am, receive the message and return your call in the morning to schedule a visit for that day. Please leave a number where you can be reached or a message can be left. Do not leave a number that does not have a voicemail, that has a full voicemail or a voicemail that you do not check. This will delay our staff from being able to help you in a timely manner.

If you have a specific, non-emergency medical question for one of the doctors, please call the office line and leave a message with a staff member or on the voicemail. The doctor will return your call as soon as possible. Some days have higher patient volume than others, depending on the season, so the doctors might not be able to return each call until late in the day or in the evening. All calls are triaged by urgency.

AFTER HOURS

Our providers rotate being "on call" after office hours. In case of a medical emergency only, one of our providers can be reached 24 hours a day on the Emergency Line at (732) 264-6070.

The providers cell phones have blocked numbers, so please make sure you can accept blocked calls or temporarily unblock your phone so that you may receive blocked calls.

EMERGENCIES

In the event of a very urgent emergency, CALL 9-1-1 FIRST for ambulance transport to the hospital. While waiting for the ambulance, call the office number.

Situations that warrant an ambulance include severe injuries, choking, respiratory distress with asthma or croup, anaphylaxis, burns, an unresponsive infant, or possible poisoning.

It is very important to call 9-1-1 because EMT's can provide oxygen and medical support along with advanced life support. EMT's also bring the child directly into the medical area of the emergency room. This avoids possible delays in the triage or waiting room.

VOICEMAIL

When leaving a message on the cell phone or office voice mail, speak slowly and clearly, and include the following information: Your child's name, condition and phone number with area code. PLEASE REPEAT YOUR PHONE NUMBER, AND SAY IT CLEARLY. We cannot return your call if we do not hear your phone number.

HOSPITAL AFFILIATION

The Doctors will see newborn babies daily at Riverview Medical Center, located in Red Bank,1 Riverview Plaza, Red Bank, NJ. and Monmouth Medical Center, located on 300 Second Avenue, Long Branch, New Jersey.

If your child needs to be admitted to the Pediatric floor, the child will be under the care of the hospitalist. Hospitalists are members of the faculty practice and are involved in teaching and supervising the pediatric residents. They are based in the hospital throughout the day and better able to monitor the child's progress and labs, and communicate with the nursing staff as changes occur.

Dr. Nancy DeNicola's academic affiliation is with Riverview Medical Center; Monmouth Medical Center and Jersey Shore Medical Center.